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Kudos0

Automatic scans

I am finding that, although my computer is left on (as opposed to being in sleep mode), Norton will go many hours (14 hours recently) without conducting any scans.  The settings are set for automatic scans.  Why is this happening and how can I correct this so that scans are taking place more frequently?

Replies

Kudos0

Re: Automatic scans

Automatic quick scans run after new SDS Defs updates:  more SDS Defs updates = more automatic quick scans, less SDS Defs updates = less automatic quick scans.  Check that it works this way. Thanks.

Welcome to the Norton Community Forums!

Windows 7 HP SP1 32-bit | Chrome 65.0.3325.146 | NS 22.12.1.15
Kudos0

Re: Automatic scans

Which scans? A quick virus scan? Have you checked your recent history?

https://support.norton.com/sp/en/us/norton-security-with-backup/22.5.5.1...
Kudos0

Re: Automatic scans

Rainbow_2:

Automatic quick scans run after new SDS Defs updates:  more SDS Defs updates = more automatic quick scans, less SDS Defs updates = less automatic quick scans.  Check that it works this way. Thanks.

Welcome to the Norton Community Forums!

EDIT: From the Product Manual (Norton UI >  Help | Product Manual):

During idle time, your Norton service runs a Quick Scan when there is a definition
update.

Windows 7 HP SP1 32-bit | Chrome 65.0.3325.146 | NS 22.12.1.15

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