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Automatic Updates/Scans Need Battery Adapter
Battery Adapter cable must be plugged in to receive Automatic LiveUpdates and Quick Scans, for Internet Security 2011 to function. Otherwise, I have to manually open Norton program, and click on LiveUpdates, every so often, in order for them to download & install themselves - even though I have the Setting checked ON Automatic. The same can be said for Quick Scans.
However, everything is active as long as the Battery Adapter cable is plugged into the port - but as soon as I unplug the Battery Adapter cable (My computer can run 6 hours on battery) Norton comes to a complete stand still. I think even the little pop-ups in the lower right hand corner above the taskbar are also Not active.
I spoke with 2 Tech's and then spent almost an hour on the phone with a Senior Technican who also knew of this Issue, as did the Reps, but would Not say out loud what I am writing now. However, all of them kept quizzing Me about the Battery cable being plugged in or not; so, it seems apparent that the folks at Norton are already aware of this issue; but are keeping hush, hush about it.
I won't have minded it if they'd just been upfront with Me from the beginning. But each tech had a deversion that distracted Me during our conversations. e.g. The Senior Tech faulted the 'Smart Definitions' and primarily focused in on them.
However, when I wasn't so busy, I figured out exactly what was happening.
Norton 2011 is OLD Technology. It's based on Notebook computers that have very short run-time and people may not notice that the only time they get Automatic LiveUpdates/Quick Scans is when they are wired.
I'm very, very disappointed that I was played like a fiddle. And because of that, I have strong reservations come Renewal time.
Microsoft (is far from perfect) but they Don't charge Me a Subscription fee.
I figure if I'm going to have Issues, spend unnecessary time, become aggravated, I'd rather do it for FREE.