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Kudos0

Awaiting safe web rating

Hello,

I have verified ownership and submitted my website for rating three weeks ago but as yet it remains "untested"

https://safeweb.norton.com/report/show?url=www.watermead-shop.co.uk

Is there a point of contact to to query why this remains untested? 

Thanks in advance

Replies

Kudos0

Re: Awaiting safe web rating

? posted OP link has extra characters > watermead-shop.co.uk%C2%A0

https://safeweb.norton.com/report/show?url=www.watermead-shop.co.uk

183 <meta name="norton-safeweb-site-verification" content="gh8goi0p[..] 
Kudos0

Re: Awaiting safe web rating

Thank you for your response, I'm sorry I do not understand! I don't understand the extra characters, sorry

I simply copied and pasted the link from the browser when checking if my website had been rated yet. Clicking on the link I provided now does not bring up my webpage but a report for  co.xn--uk-2ca????? how is this possible?

But the link  @bjm provided does indeed bring up a report for my website....

Please advise

Kudos0

Re: Awaiting safe web rating

We'll try to raise attention to your concern.

Kudos0

Re: Awaiting safe web rating

Thanks, any idea as why the link I provided comes up with a rating for a different website? (co.xn--uk-2ca) when I type the exact same address into the browser it comes up with my correct website watermead-shop.co.uk?

edit to say: 

Just checked in a different browser, in chrome,  the original link  in my first post I provided does not display the extra characters %C2%A0 

but viewing in edge the link does show these characters when I hover over the original strangely - bizarre

Edit 2.

Sorry for the confusion, %C2%A0  apparently is spaces, that i must have accidently added to the end of the original URL I provided .....

Thanks for your help in correcting the URL ,@bjm_

If anyone would be able to look into my query about getting my site rated (watermead-shop.co.uk) I would be very grateful, again sorry for the confusion!!!!

Kudos0

Re: Awaiting safe web rating

Sorry for the confusion, %C2%A0  apparently is spaces, that i must have accidently added to the end of the original URL I provided .....

This is a problem some of us have seen with the forum software. Norton is aware of it and is working on a fix.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Awaiting safe web rating

Hello watermead

Thanks for letting me know that the site has been verified. Please stay tuned to this thread for a response from the Safe Web Team on Wednesday night after midnight EDT.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
Accepted Solution
Kudos0

Re: Awaiting safe web rating

Hi watermead

Your site 'watermead-shop.co.uk' has been submitted for analysis and it is currently rated green in safeweb.norton.com.

https://safeweb.norton.com/report/show?url=watermead-shop.co.uk

Cops

Kudos0

Re: Awaiting safe web rating

Hello watermead

Glad to see that your site has been evaluated Green OK so it's good to go. Since your issue is now solved, could you please pick the post which solved it for you by clicking on the Mark as Solution which is found on the bottom of every post in the thread.?

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Awaiting safe web rating

Yes, Thank you all so much for your help!!

Kudos0

Re: Awaiting safe web rating

Brilliant, thank you

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