Every time I try to set up Backup on my new computer, Norton Internet Security With Backup shuts down. All I did was log in when I was asked to, now it won't let me set up Backup at all.
Hello David Elliott,
If you could answer a few questions, it will be easier to diagnose your issue.
I add the files I want to backup. I go to where and click On Line. It says Activate so I put my password in the email address is already in. I click Sign In. It says Authenticating Account, then it shuts Norton down completely. It won't work at all after that, till I reboot the computer, then I can get to Norton. Used Norton Uninstall / Reinstall 3 times now to no avail. I am backing up manually to my external hard drive for now. There are no notifications. Hope this helps.
It is getting silly now. Every time I open File Explorer or most of my programs in my New Windows 10 computer, the Norton icon on the right part of my Windows Taskbar goes off. I have to open Norton to get it back every time. Surly this isn't meant to happen.
"Used Norton Uninstall / Reinstall 3 times now to no avail" - was that through Programs and Features? The Norton Removal Tool? Please elaborate.
Have you tried this? Open the main UI > Help > Get Support. This will run a diagnostic tool which will check for issues with your product and attempt to fix them.
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