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Back up to WD my passport drive


I have just installed the premium security product and want to back up to my WD Drive connected by USB port. I can only see options to backup to on-line, or my C or D drives, how do I proceed ?



Labels: Backup



Re: Back up to WD my passport drive

Hi Graham and welcome!

Sorry for the delayed response.  You didn't mention if you had a previously installed security/backup program and I don't know which operating system you have, but let's start with some basics.

  • Is the WD Drive connected directly to the computer via USB?
  • Make sure the drive is recognized by the computer (visible in File Explorer/Computer/This PC)
  • Open the Norton Main UI and select Backup > Backup sets then click the 'Where' tab.
  • The external WD USB drive should be visible in that list.
  • If not, click the refresh button near the top of the window.
  • You should now be able to select your WD Drive from the list.

Let us know how you do.

"Anyone who isn't confused really doesn't understand the situation."   Edward R. Murrow

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