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Kudos0

Backup Details - Backup Status shows Security History ?

Somehow this doesn't make sense. I have just purchased N360 Premier, and I'm using W7 64bit, IE8. When I go to Backup Details, then Backup Status, Details it show "Security History" and I don't think this has anything to do with my backup info. Or am I wrong?

I tried to do a back up but can't find any info on it in "details". I don't know if the backup is working. Also, none of my files show the usual green checkmark against them so I don't know what got backed up and what didn't. Help and explanation please!

Replies

Kudos0

Re: Backup Details - Backup Status shows Security History ?

That "Security History" you are mentioning is the Header of the History Windows Pop-up. Regarding no entries in the History for Backup, you tell us that you have just purchased it, Hence Bcakup must not have happened yet. So Set up a Backup first and let Backup happen.

Kudos1 Stats

Re: Backup Details - Backup Status shows Security History ?

Hi,

When you run the backup does it say any error  ?

Is the backup set to automatic or manual? Just check in the backup summary if things are set properly.

Moreover, for checking the backup history did you try here: Right click on the Norton tray icon->View recent history->Filter as Backup and just check if any hisory details are shown there(Sorry if this is what you tried earlier).

Regards,

Prasanna

Kudos0

Re: Backup Details - Backup Status shows Security History ?

Well I spent 3.5 hrs. uploading my data and photos to Norton Online Backup but nothing seems to have backed up. Great! I`have to say that as a long time Norton customer I`m about ready to cancel this version of Norton. I`ll try another back up tomorrow and see what happens.

Kudos0

Re: Backup Details - Backup Status shows Security History ?

Don't forget, Norton also allows you to backup your files to a USB drive, a terabyte drive on your LAN, or other local media you can control yourself and access with (much) higher bandwidth, for handling large volumes. I've always considered this the preferred option, actually. The online storage is just a convenience offered for those who don't want to invest in a more robust solution.

That's not to say we're bailing on you--keep us posted, give some details in response to the questions some of my colleagues have already asked on this thread, and God willing we'll help you figure this out!

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