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Backup Failed: Out of Storage Space
When I do a backup to my 4tb external drive (3.2 tb free space and the videos are much smaller than this), I get this error message on some of my larger video files while the rest of the files seem to backup fine. When I look at the files in the backup (using restore) it appears that the files are actually there. I chatted with support which was who connected to my PC to check the problem out. Their solution was to exclude those files from the backup, which was absolutely ridiculous! I asked to be sent to the next level of support, they gave me a number and said I would be called within 48 hours, which has never happened!
Has anyone experienced this issue? I cannot trust this product at this point...