• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

Kudos1 Stats

Backup Status Overlays

Hi Norton Community,

I have just run a Norton Backup for the first time - both to an internal hard drive and an external Seagate drive - and have encountered the backup status overlays. I love them! My only confusion is why some files/documents do not show the little green icon identifier to indicate that it has been backed up. As I scroll through My Documents, some have it, some don't. There doesn't seem to be any logical reason for this.

I checked the online help, but the only explanation I could find is that files/documents do not show the icon if they have been excluded from the backup. This is not the case for me as I did not exclude anything.

Any advice?

Thanks in advance,

Sharon R.