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Kudos0

"Bad" Files

I've been trying to use a mod for a video game (Call of Duty) but Norton is making the process very difficult.

I'm almost certain that the mod is safe, but Norton keeps removing the file.

Threat name: WS.Reputation.1

I told Norton to restore the file, and it did.

Then when I tried to use the File, Norton only told me it was "Bad".

It gave me NO details, it only says: "There are many indications that this file is untrustworthy"

Give me a break.

Could someone:

a) Explain what a "Bad" file is (just a bad reputation or malicious code?)
b) Tell me if I can, and how to prevent Norton from doing this.
 

*Side Note*
There is an ever so slight possibility that the file is malicious, but I VERY HIGHLY DOUBT IT.
Please and Thanks for help.

Replies

Kudos0

Re: "Bad" Files

Hello

You can send the mod to Symantec to see if it is a False Positive.

To report a false positive, please use this link

https://submit.symantec.com/false_positive/

Please see this KB

https://support.norton.com/sp/en/us/threat-removal-solutions/current/solutions/kb20100222230832EN_EndUserProfile_en_us

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.

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