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Kudos0

Bad Norton instructions on Accessibility DOES NOT show a Norton password manager on Galaxy S6

SETUP --on Cell phone:

Bad Norton instructions on Accessibility DOES NOT show a Norton password manager on Galaxy S6

The Norton provided instructions tell you to:

(1) "Turn on Norton Password Manager via settings and accessibility"  -

and says (2) " turn on app to open other settings" 

REALITY --on Samsung Galaxy S6---Norton password manager is NOT SHOWN on accessibility settings on the phone

Instructions provided by Norton goes on to say:

(3) The app is now used in your personal space ....................which makes NO SENSE

please help

Replies

Kudos0

Re: Bad Norton instructions on Accessibility DOES NOT show a Norton password manager on Galaxy S6

Hello pdwnorton. The "labels" at the bottom of you post has "Windows 10". Your other comments are with Android on a Galaxy S6. FWIW!! Per my screenshot on Android 6.0.1 on my Galaxy Note 4 it shows in accessibility. Are you scrolling far enough down the screen to view it?

Cheers

Retired military (Navy 1980-2002) AO1 (AW) Aviation Warfare Specialist "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Professional x 64 version 1809 / build 17763.503 / N360 Deluxe 22.17.1.50 / Norton Core v.282 on Android 1.98