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Kudos0

Banners and affiliated websites

This is a two part issue:

My child visited an allowed web site which apparently was getting some of it's images from an affiliated website that was not allowed.  It also looked like it had a banner that was from a site that is not allowed.

Family safety correctly allowed the child to enter the site and correctly blocked the images and banners.  It also indicated that something was blocked via the Family Safety notification.

After some research I decided to add the affiliated images site but leave the banner add site blocked.

The issues are:

1. The online logging only listed her visit to the main website not the blocked affiliated site or the banner site.  So, I couldn't add the image site to the approved sites list via the web.  I had to keep reloading the site to get the notification pop-up so I could write it down.

2. I think the site should log all blocked sites even if they are affiliates or banners BUT it should indicate that they were blocked as a part of the actual visited site.  If it just lists them individually it would appear my child was attempting to visit the blocked site directly which was not the case but I would like to see what types of sites are piggybacking on the allowed site.

Paul

1. Type of Operating System and version: Windows XP SP3

2.Type of Web Browser and version: IE8

3.Type of user account that the child has on the system: Standard

4.Safety Minder Version: 1.0.3.18

5.Any other Symantec/Norton product installed: Norton Internet Security version 16.5.0.135

6.Any other Anti-Virus or Security product installed: None

Replies

Kudos0

Re: Banners and affiliated websites

This is a two part issue:

My child visited an allowed web site which apparently was getting some of it's images from an affiliated website that was not allowed.  It also looked like it had a banner that was from a site that is not allowed.

Family safety correctly allowed the child to enter the site and correctly blocked the images and banners.  It also indicated that something was blocked via the Family Safety notification.

After some research I decided to add the affiliated images site but leave the banner add site blocked.

The issues are:

1. The online logging only listed her visit to the main website not the blocked affiliated site or the banner site.  So, I couldn't add the image site to the approved sites list via the web.  I had to keep reloading the site to get the notification pop-up so I could write it down.

2. I think the site should log all blocked sites even if they are affiliates or banners BUT it should indicate that they were blocked as a part of the actual visited site.  If it just lists them individually it would appear my child was attempting to visit the blocked site directly which was not the case but I would like to see what types of sites are piggybacking on the allowed site.

Paul

1. Type of Operating System and version: Windows XP SP3

2.Type of Web Browser and version: IE8

3.Type of user account that the child has on the system: Standard

4.Safety Minder Version: 1.0.3.18

5.Any other Symantec/Norton product installed: Norton Internet Security version 16.5.0.135

6.Any other Anti-Virus or Security product installed: None

Kudos0

Re: Banners and affiliated websites

Hello pmlemiex,

We appreciate your feedback and I would like to ask you for some additional information.  You mentioned at the beginning of your post that you received a Family Safety notification indicating a blockage while accessing a page that was not blocked.  This means that you should have received an entry in the Activity section regarding that event.  Could you please post the expanded text of that particular log entry?

Also, we will be looking into a way in which me might modify the existing Activity log to display the embedded links, such as affiliates or banners, for a particular site.  Thank you for this suggestion.

Thanks!

Jason

Kudos0

Re: Banners and affiliated websites

Thanks for the suggestion.

I'm going to discuss this with the engineering and usability team to consider the various ways we could handle sites that are OK but include content from other sources that falls into restricted categories. 

I agree that we should provide notification of the blocked  embedded content, and on the child's end, also provide a way for the child to send a message to the parent requesting access to the full site (i.e., adding the site to the whitelist). 


Best,

Jody

Kudos0

Re: Banners and affiliated websites

Jason,

I'm not clear what additional information you would like me to send.  Can you clarify?

Paul

Kudos0

Re: Banners and affiliated websites

Hello, I wanted to let you know that we're working on a solution for this now, so stay tuned...

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