• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

Kudos0

Been stuck for the last 2 hours "applying patch" closing applications. Cannot use my computer,

haveas that've been stuck on applying patch, closing applications for the last 2 hours. I have tried rebooting computer twice, and same box appears. I can't use may computer and desperately need some help.

Replies

Kudos0

Re: Been stuck for the last 2 hours "applying patch" closing applications. Cannot use my computer,

haveas that've been stuck on applying patch, closing applications for the last 2 hours. I have tried rebooting computer twice, and same box appears. I can't use may computer and desperately need some help.

Kudos0

Re: Been stuck for the last 2 hours "applying patch" closing applications. Cannot use my computer,

Hi Avasunbather,

When you reboot and same box appears - does it appear immediately or do you first have to re-download the Patch via LiveUpdate and then turn all applications off and the try to apply the patch again?  Or does it flash up after the system boots without you doing anything?

Are you sure yo have shut down all applications - when I did mine it remionded me to shut down Internet Explorer.

Kudos0

Re: Been stuck for the last 2 hours "applying patch" closing applications. Cannot use my computer,

it reappears after reboot, I cannot access anything else. No, I wasn't asked to shut anything down, just wishehad had not pushed the button in the first place, very frustrating. 

Kudos0

Re: Been stuck for the last 2 hours "applying patch" closing applications. Cannot use my computer,


Avasunbather wrote:

it reappears after reboot, I cannot access anything else. No, I wasn't asked to shut anything down, just wishehad had not pushed the button in the first place, very frustrating. 



Are you saying you can not access anything?  Like other programs, Task Manager, a browser, or Control Panel?   Or are you just saying you can not access anything in Norton?

Kudos0

Re: Been stuck for the last 2 hours "applying patch" closing applications. Cannot use my computer,

Absolutely nothing, so frustrating. Just rebooted again and the dreaded box is there, which I can't close or do anything

else.

Kudos0

Re: Been stuck for the last 2 hours "applying patch" closing applications. Cannot use my computer,

Oops, I may have made the situation worse... All of a sudden Ctrl-Alt- Delete brought up the Task manager (I had already tried earlier) and I managed to close down symantec as it was not responding. Now I just have a blue screen and all that is accessible is the Task Manager. I'm at a greater loss as I'm new to the dreadful Windows 8, thinking of reverting back to an earlier version. So 

you might say that I'm in a bit of a quandary as what to do next. 

Kudos0

Re: Been stuck for the last 2 hours "applying patch" closing applications. Cannot use my computer,

Yay, we have lift off, last reboot has returned everything to what suspiciously looks "normal".

Thanks to Yank who took an interest.

Kudos0

Re: Been stuck for the last 2 hours "applying patch" closing applications. Cannot use my computer,

LOL - amazing  what the power of a reboot can do. (or multiple ones)

Please let us know if you have any more situations that cause us to scratch our heads! 

This thread is closed from further comment. Please visit the forum to start a new thread.