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Kudos0

Best Method for reinstalling N360

What is the best method for reinstalling the latest version of N360 on a Windows 7 Pro SP1 pc?

I want to reinstall because the pc even with the latest version of N360 still shows a red N360 icon for a few minutes after logging into an account after a cold boot.  The icon seems to turn green once N360 is fully operational. 

Replies

Kudos1 Stats

Re: Best Method for reinstalling N360


a123 wrote:

What is the best method for reinstalling the latest version of N360 on a Windows 7 Pro SP1 pc?

I want to reinstall because the pc even with the latest version of N360 still shows a red N360 icon for a few minutes after logging into an account after a cold boot.  The icon seems to turn green once N360 is fully operational. 


Hi a123,

Before getting too carried away, please tell us what version of N 360 you are running.  From the main page of N 360 - Settings > About.  What you describe is a situaton that occurred a while ago which was corrected with an update.  All you may need to do is run LiveUpdate (rebooting s requested) until LiveUpdate responds "no updates found".

Let us know which version and we'll go from there.

<edit> Is this a continuation of this problem?  http://community.norton.com/t5/Norton-360/Norton-360-v20-status-icon-taking-long-time-to-turn-green-on/m-p/847006#M81706   If so, are you running N 360 standard or premiere?

Accepted Solution
Kudos2 Stats

Re: Best Method for reinstalling N360

From the thread that Yank listed, did you try the suggestion to set your boot time protection to aggressive?

How long has the PC been turned off? If it has been off for more than a few days, it will have to update the virus definitions first by running LiveUpdate, and then run a quick scan. The icon could stay red until this has been completed.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Best Method for reinstalling N360

Yes, the issue is the same as before.  I am using N360 standard version 20.2.1.22.  Changing the setting to Aggressive worked.

Kudos0

Re: Best Method for reinstalling N360

Changing boot time protection to Aggressive fixed the issue.   Thanks.

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