• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs

Not what you are looking for? Ask the experts!

This forum thread needs a solution.

beware -- will not Uninstall easily

So finally reached the end of my rope with this POS. so I go to uninstall it.  the uninstaller wants me to sign in to uninstall. No problem , right ? "Please complete the security check to sign in."   So I do . Says incorrect. So I pull up the website login at https://family.norton.com. that same login --- saved in Lastpass btw --- worked just fine. I copy it and try pasting it into the uninstall . nope . no go .  Norton Family crud refuses to uninstall.  I gave up on Norton products for many years ,. Thought I would give them another try. Looks like it'll be another 10 years before I forget how miserable it was again. 



Re: beware -- will not Uninstall easily

Thanks for reporting this issue @dltwyman.

While our engineering team is looking into this, could you please try to uninstall the product again and let me know if it works?

If you are still facing the issue, please attach a screenshot of the issue.

Sorry for the inconvenience

Mohanakrishnan G | Norton Forums Administrator | Symantec Corporation

This thread is closed from further comment. Please visit the forum to start a new thread.