• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

Kudos0

Black List Removal

Our site lacyhint.com was hacked about a month ago. We cleaned up the site within  5 hours of the attack. Since than we moved to a new server and hardened the site with sucuri. About moth passed and we started to get notifications from our clients about the unsafe status on norton. We submitted the review request and had to stop all our advertising until this is resolved.
Certainly we don't want to advertise that our site is tainted in some way.  After reading around I found that the review may take around a month and that will hurt us in more than one way with less sales.  

Is there a way to get the site reviewed manually. Please. Any help on this will be greatly appreciated.

verification file is at:  https:// www . lacyhint . com/nortonsw_1ba36270-34cf-0 . html

Thank you in advance.

Replies

Kudos1 Stats

Re: Black List Removal

Hello CliqAdam

I will submit your website to the Safe Web Team to be re-evaluated. I assume that your website has been registered since you have provided the html file. Please stay tuned to this thread for a response from the Safe Web Team late on Tuesday night after midnight EDT.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Black List Removal

Yes the site has been registered. Thank you
Kudos0

Re: Black List Removal

Hi CliqAdam,

We had manually analyzed your site 'lacyhint.com' and found it to have the malicious redirect framework for all urls in and under "https://www.lacyhint.com/blog/" . Kindly clean up the pages and let us know once you are done, so that we can help in in re-evaluating your site. Till then the rating will remain the same in safeweb.norton.com.

https://safeweb.norton.com/report/show?url=lacyhint.com

Cops

Kudos0

Re: Black List Removal

sorry for overlooking the code that still resided in our header. 

the code was removed and yes it was a redirect. my apologies for your time and thank you for pointing it out in the followup which was a great start to finding it in the code.

I will resubmit the site for another review. If its not too much to ask for another manual review it would make few people very happy on our end. I feel very confident that this is the last we will hear about these issues.

Accepted Solution
Kudos1 Stats

Re: Black List Removal

Hi CliqAdam,

We have manually analyzed your site 'lacyhint.com' and found it to be clean so we have changed its rating to green.

https://safeweb.norton.com/report/show?url=lacyhint.com


Cops

Kudos0

Re: Black List Removal

Thank you  for your help

Kudos0

Re: Black List Removal

Hello CliqAdam

Good luck with your website. Would you mind picking out the post which  solved the issue for you and marking that post as the solution?

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.

This thread is closed from further comment. Please visit the forum to start a new thread.