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Kudos0

Block https sites

Hi

I just installed Norton Family and wanted a load of websites blocked but websites starting with https are not blocked. I have tried typing https at the beginning of each website before I add them in the block list but nothing happens to the https just http gets blocked. I have the latest version of Family and using Windows 8.1 Pro with IE11 and Firefox 36.

How can block them??

Regards

Replies

Kudos0

Re: Block https sites

Hi mh4566,

Norton Family should block websites accessed starting with https. You might see the websites loading for a few seconds, then they should get blocked a few seconds later.

If you don't see above, do other forbidden websites accessed starting with http (without s) get blocked?

Can you please let me know what exact version of Norton Family you have on the PC?  To find the version number, please click the Norton Family icon in the system tray and select “About Norton Family”. 

Thanks

Katie

Thanks Katie
Kudos0

Re: Block https sites

Hi Katie I have attached a screenshot of the norton family account thats on the computer in a zip file. The Norton Family version I have is 3.2.1.17, Norton Online Framework is 5.2.1.3 and Norton Online Datastore is 5.2.1.3. Also I have allowed some game websites for kids but they can back as blocked, I have also added them in the allow list but still blocked. Thanks Martin
File Attachment: 
Kudos0

Re: Block https sites

Please check out the Get Started Help files to see make sure you have installed and configured the program correctly.

http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20090505112039EN

https://family.norton.com/familysafety/help.fs?action=installingNSM#win

https://family.norton.com/familysafety/help.fs?action=uninstallingNSM

If you have any questions, please let me know.

Thanks

Katie

Thanks Katie
Kudos0

Re: Block https sites

I have checked norton family and it is installed and configured correctly. I have uninstalled and reinstalled the product and reconfigured it but still nothing. All other websites are blocked but it's https that are not blocked. Is there a way to block them?

Kudos0

Re: Block https sites

Hi mh4566,

Can you please send me your Norton Family account email address by private message via the forum by clicking Inbox at upper right hand corner?

Thanks

Katie

Thanks Katie
Kudos0

Re: Block https sites

HI mh4566,

For FF36, the NF Win Client build 3.2.1.17 doesn’t support FF36.  Build 3.2.1.20 supports FF36.  Please upgrade NF to latest version after you log onto your Norton Family account.

For IE 11,  Please make sure the NF plugin is enabled in IE11. To check, please check IE browser that your child uses to see if the add-on for Norton Family is enabled by clicking Tools ->  Manage Add-ons.

If issues are persist then we will setup a remote session if you are interested.

Thanks

Katie

Thanks Katie

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