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Kudos0

Blocked file

I tried to download a YouTube music video to my MP3 player but Norton blocked it. How do I unblock it? Thanks for any advice. Beau44

I  suceeded in downloading two other YouTube music videos to my player

Replies

Kudos0

Re: Blocked file

If 2 downloads were successful and one failed, it could be that the one is infected. Did Norton give a message noting a malware detection?

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Blocked file

@Beau44:

You try disabling your Norton (Security?) temporarily > follow this page to restore that video file manually. Then, update your Norton app to see if your issue continues. Also, you had better disable fast startup if you're using a Windows 10/8.1/8 computer.

Furthermore, plz give us more information by following this comment (about how to show known file extensions).

For more info, you may Chat with Norton Support.

Please post back if this or any other comment solves your problem. THX...

PUP Hunter PRO: Just TRYING to save the world (U) from cyber threats, A single blog post, at a time, and ONCE & FOR ALL. (A fan of Nadia_Kovacs)

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