Please see attached.
The site is explicitly in the block list (as is pictured in the attachment) and still (mostly) renders. Why?
The page is partially blocked. I'll check with the team on this and get back to you on this.
Katie, any updates?
Thank for the inquiry. Our engineering team has not been able to reproduce the issue. Just want to make sure we understand each other correctly, from the screen shot you sent, it is partially blocked. Did the page eventually get blocked fully after a little while (like a few more seconds)?
No, it came up initially like that and did not change from that state.
Thanks for the update. Do you happen to use other website filter program for the device?
Can you please check the following…
Tools -> Manage Add-ons in IE if IE is being used.
Tools -> Add-ons -> Extensions in Firefox if Firefox is being used.
Go to chrome://extensions then Extensions in Chrome if Chrome is being used.
Katie, I'm using Chrome and, yes, the NF extension is being used. And the only other extension that's active is the Norton Safe Search extension.
Yes, ‘jewishmusicstream.com’ is shown as a blocked web-site.
Furthermore, the child can get to:
which has content that I don't want them accessing.
Again, there are only two websites whitelisted - and neither the Chrome Extension page nor the JewishMusicStream site are on that small list...
Please advise. This is a problem...
Thanks for the update. We will check further on this.
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