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Kudos0

Blocking Game for Windows and Windows live Messenger

Hello

Norton Internet Security 2011 18.5.0.125 PLblocks the Games for Windows Marketplace and Windows Live Messenger, even if in the settings of the firewall rules to let in network traffic which causes the error 800488eb

Replies

Kudos1 Stats

Re: Blocking Game for Windows and Windows live Messenger

Hello aen23

Welcome to the Norton Community Forum

Have you turned on the setting to allow Instant Messengers and which version of Windows Live Messenger are you using? You can allow messengers if yours is supported by checking the setting in Network Settings., Instant Messenger Scan. In the firewall rules, have you set the 2 parts of WLM to allow?

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.19.8.65 Core Firmware 282 Chrome latest version.
Kudos0

Re: Blocking Game for Windows and Windows live Messenger

Hi floplot thanks for reply

I am running Windows 7 Ultimate SP1 and Messenger version 15.4.3508.1109.2011 and Game for Windows Live version 3.4.54.0

Yes WLM allow access to the Internet when in options WLM I chose \ Connection \ Throubleshoot When I click button Retry I have about "Failed to connect to the service.Please check to make sure your firewall is not blocking Windows Live Messenger. For information on how to add and is he allow the program of the firewall, see the firewall's documentation or website".

Only that the firewall is not blocking WLM, and GFWL

"Click on the button Reapir below to fix the setting and we'lI  try Singing In again" chose repair but it could not solve

Kudos0

Re: Blocking Game for Windows and Windows live Messenger

Hello aen23

This may be a problem with Windows Live Messenger itself and not necessarily from NIS. If you disable the firewall temporarily, do they then work? I have seen many complaints about the wlm for windows 7. Perhaps you can contact Microsoft and check and see if the problem isn't on their end. Thanks. Also make sure that your router isn't blocking them.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.19.8.65 Core Firmware 282 Chrome latest version.
Kudos0

Re: Blocking Game for Windows and Windows live Messenger

Hello floplot

Turned off the firewall for a while but it did not help think that this issue of the WLM, and as you say not necessarily to the NIS. router certainly does not block because I have a second Windows XP installed for a while and there is blocked WLM

Kudos1 Stats

Re: Blocking Game for Windows and Windows live Messenger

Hello aen

There is a Forum on the net for Windows Live Messenger problems or perhaps trying to call them about your problem. I think the problem may be on Microsoft's end and they should fix it for you. Please try posting in their Forum and maybe they can fix the issue for you. Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.19.8.65 Core Firmware 282 Chrome latest version.

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