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Kudos0

Blocking Web sites

I have my daughters profile protected and have specifically blocked www.youtube.com. but when I log into her account on the same computer and type in the address of you tube it goes straight there and does not block it ... WHY!!!??

Replies

Kudos0

Re: Blocking Web sites

cyclo,

A couple quick questions:

1.) Do the other rules that you have applied for your daughter's account work properly? 

2.) Additionally how is her account configured? 

3.) She has her own windows loging and you have associated that windows login with her OnlineFamily.Norton child profile?

4.) Does it still fail if you right click on the dog icon in your system tray and select to update house rules manually?

5.) what is the exact text you pasted in to the onlinefamily.norton website in order to block youtube.  if you go back to the site and check the page you should be able to see it.

thanks!

Adam

Kudos0

Re: Blocking Web sites

 Adam

1.) Do the other rules that you have applied for your daughter's account work properly?   - I have not tested them yet.  

2.) Additionally how is her account configured?  - Limited was Administrator!

 

3.) She has her own windows loging and you have associated that windows login with her OnlineFamily.Norton child profile? - yes

 

 

4.) Does it still fail if you right click on the dog icon in your system tray and select to update house rules manually? - No I have adjusted her account to Limited, know block youtube.com

5.) what is the exact text you pasted in to the onlinefamily.norton website in order to block youtube.  if you go back to the site and check the page you should be able to see it.

Many Thanks your questions have pointed me in the right direction and I have solved the problem.... accounts to be protected must be LIMITED..

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