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Bought Mac Software on PC; No Confirm Email; Can't Install on Mac
Hello. I was using my PC and bought Internet Security 5 for Mac. Obviously, I could not download it there at the prompt. I was expecting a confirm email with a link to download but it never arrived. Unfortunately, when I paid for the software, I used a different password than the one in my Norton account. Thus I am being prompted to enter the key for the new software in my Norton account so I can verify the purchase. I cannot do that because I have not received the confirm email with the key nor have I been able to install on my Macintosh because I do not have access to it in my Norton account. Could I ask a moderator to kindly assist?