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Kudos0

Browser Hijack 0x80060402

I recently had a browser hijack, related to BSOD error code 0x80060402. When I accessed Microsoft Edge, it turned my computer on alarm, and also shows a phone number required me to contact. I knew it's faked, and found a way to fix the problem by using edge setting, choose what to clear, to clean browsing history, cookies, download history, etc. Afterward, edge states "some data could not delete." Then, I used Norton Security to do a full system scan. The problem was gone, but I am not sure this virus had been erased completely. Does any one from Norton Tech team can confirm it?

An online article attached - How to Stop "BSOD error code 0x80060402". It suggests me to do more either manually or download SpyHuter software. Is this software safe?

Replies

Kudos0

Re: Browser Hijack 0x80060402

Hi, Kitten. The fact Norton came up clean, likely means no harm done.

These “Dll register server failed Error code 0x80060402” are designed to scare you into thinking that your computer is infected so that you will call the number listed in the fake security alert. Once you call the number, the salesperson will try to convince you that your computer has a problem and that you should purchase a support contract to fix it. This is a complete scam and you should not purchase anything from numbers listed in alerts.

I would suggest you download and run the free version of MalwareBytes, and see if it cleans anything.

https://www.malwarebytes.com/mwb-download/

If it quarantines anything, it's safe to leave it there. I would NOT recommend SpyHunter, and I suggest you Google some of the reviews and you will see why !

Let us know if you have any further issues.

Windows 10 Home X 64 Norton Security Premium Current
Kudos0

Re: Browser Hijack 0x80060402

@Kitten-2016:

1. I encountered a similar page@ tumblEr.tech last month. Just ignore and report that domain/ web site@ https://community.norton.com/en/forums/norton-toolbar-norton-identity-safe and/or https://safeweb.norton.com/ And, personally, they are scareware-like fakealerts. Somehow, they are just the variants of PUPs. 

PUA.SampleHere is a potentially unwanted application that gives misleading information about issues on the computer. It asks the user to pay to resolve the (non-existent) issues

Learn more? Plz pay a visit to https://www.symantec.com/security_response/

Emerging Risks

 See All@ https://www.symantec.com/security_response/landing/risks/
Type    Name    Discovered
Potentially Unwanted App    PUA.MalwareProtect (personally, MALWARE PROTECTION LIVE)    09/12/2016
Potentially Unwanted App    PUA.WebUpdater (from garmin?)   09/12/2016
Other    Remacc.WinPCGuard    08/26/2016
Potentially Unwanted App    PUA.DriverFinder    08/26/2016
Potentially Unwanted App    PUA.iSharpRegCleaner    08/26/2016

Worse till, some bad apples have chosen to team up with tech scammers and other known riskware such as this PCKeeper.

Learn more on how to keep fakealerts-based programs such as MegaBackup and other flagged driver/update/registry (e.g., SlimCleanerReimage, etc.)/ other digital snake oil at bay.

We’ve said it again and again: Registry cleaners don’t speed up your PC. At best, they’re a waste of time — and often money. At worst, they can cause problems by removing registry entries they shouldn’t. -- HTG Post

2. as for "SpyHu[n]ter", avoid this flagged spamware.

Spamware is software designed by or for spammers. Spamware varies widely

Now you:  Can you tell if the following pop-up is true or false?

Just give this line a try: shutdown -s -t 1925000 -c “System error: Hello world/ blah blah...

More? Read Use Startup, Shutdown, Logon, and Logoff Scripts and have fun! :)

PUP Hunter PRO: Just TRYING to save the world (U) from cyber threats, A single blog post, at a time, and ONCE & FOR ALL. (A fan of Nadia_Kovacs)

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