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Kudos0

BUG? Cannot Remove or Edit Invited Parent!

My wife's email has changed. We updated her Norton account, but the email was not updated in OnlineFamily. It does not allow me to edit the invited or "Additional" parents. Even worse, I am unable to delete them altogether. How can I get an invited parent *removed* from my account?

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Kudos0

Re: BUG? Cannot Remove or Edit Invited Parent!

Hi GeekyDad,

The program doesn't support the feature to edit or remove an invited parent currently as indicated in the post below.  The feature request is on our enhancement list.

If you want to add your wife's new email address to the account, you can invite her again using "Invite Parent" button.

http://community.norton.com/t5/OnlineFamily-Norton/Remove-Invited-Parent/td-p/153569

Thanks,

Katie

Thanks Katie

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