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Kudos0

BUG: Can't paste new password into "reset password" form

When you forget your Norton account password and go through the Reset Password process it has pasting into the form fields disabled. This is either a bug or a horribly misguided attempt at security.

I just had to type out a 30 character randomly generated string gibberish, four times because I messed up a character in one of them the first try! Ugh

Replies

Kudos0

Re: BUG: Can't paste new password into "reset password" form

I didn't know Norton account allowed 30 characters.   I thought password was 20 or was it 21. 

Kudos0

Re: BUG: Can't paste new password into "reset password" form

Well it accepted it, so they must allow that many characters. Maybe they used to limit the length before one of the recent updates. My old password was well under 30. It would be weird if they limited the password to such a short length though, considering that it's a security company.

Kudos0

Re: BUG: Can't paste new password into "reset password" form

Yeah, it's been too long for me to remember setting my password.  Maybe I should change my PW.   

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