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Kudos0

Bug: Can't remove "User Specified Programs" entry if program has been deleted

I added my 3rd party disk defragmenter (Perfect Disk) to the "User-Specified Programs" list under the Silent Mode Settings in the Miscellaneous options in NIS 2010 (17.5.0.127).

I have since upgraded Perfect Disk which removed the old version and installed the new version.  I went to add the new version's executable to the "User-Specified Programs" and remove the old one and found that I could not remove the old one.  No matter how many times I "removed" it, it remained.

I finally managed to remove it by copying the new versions executable to the old versions location.  After that I could remove the entry.  So basically the entry can only be removed if the file it's pointing to exists.

Replies

Kudos0

Re: Bug: Can't remove "User Specified Programs" entry if program has been deleted

I added my 3rd party disk defragmenter (Perfect Disk) to the "User-Specified Programs" list under the Silent Mode Settings in the Miscellaneous options in NIS 2010 (17.5.0.127).

I have since upgraded Perfect Disk which removed the old version and installed the new version.  I went to add the new version's executable to the "User-Specified Programs" and remove the old one and found that I could not remove the old one.  No matter how many times I "removed" it, it remained.

I finally managed to remove it by copying the new versions executable to the old versions location.  After that I could remove the entry.  So basically the entry can only be removed if the file it's pointing to exists.

Kudos0

Re: Bug: Can't remove "User Specified Programs" entry if program has been deleted

thats interesting and I think worth escalating to a Syamantec employee for response and consideration as to future changes.

Kudos0

Re: Bug: Can't remove "User Specified Programs" entry if program has been deleted

This has already been discussed in the thread Quiet Mode User-Specified Programs. The product team is aware of the issue.

Reese AnschultzSenior Software Quality Assurance Manager, Symantec Corporation
Kudos0

Re: Bug: Can't remove "User Specified Programs" entry if program has been deleted

Good to know.  Thanks.

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