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I cannot set up norton online family to allow access to buildabearville.  it was already allowed but i followed instruction to add  to "specific web sites to allow" and it still does not work.  when i remove norton online family from the computer it works just fine.  I have even tried disabling and that does not work.  i have to remove the whole program from the computer to get the site www.buildabearville to work.

any help would be appreciated.




Re: Buildabearville

Hi Marchincin,

I just tested it out and it worked fine (I was able to access the website while the categories of the website is blocked and the website is on the whitelist).  After you add the website to the whitelist, did you you click the UPDATE SETTINGS button to save the change?



Thanks Katie

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