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Kudos0

Call me spam challenged!

Appreciate anyone's insight as to why a domain I've repeatedly designated  as a 'safe senders' continues to be directed to  my junk/anti-spam folder?  This happens with several sites I've designated as safe. Thoughts for the Newbie?  Thank you.

Replies

Kudos0

Re: Call me spam challenged!

Appreciate anyone's insight as to why a domain I've repeatedly designated  as a 'safe senders' continues to be directed to  my junk/anti-spam folder?  This happens with several sites I've designated as safe. Thoughts for the Newbie?  Thank you.

Kudos0

Re: Call me spam challenged!

Hi allvs65,

Can you please tell us which Norton product (for example Norton Internet Security or Norton 360) you are using? Then your question can be moved to the correct forum section, where  you will receive the support you require :-)

Your Norton Ladybug.
Kudos0

Re: Call me spam challenged!

In addition to Yaso's questions, have you checked Message Rules in your email client (Outlook Express, Windows Live Mail .... whatever) to see if there is a rule there that is specifically directed at them or is it just directing it there because it is labeled Norton AntiSpam ?

Hugh

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