This forum thread needs a solution.
Kudos0

Camera not found error

Posted: 16-Mar-2023 | 5:59AM · 1 Reply ·

The camera on my Lenovo laptop stopped working. Keep getting an error message saying camera not found. I uninstalled and reinstalled the software but no joy. I disabled the firewall and auto protected and then uninstalled the cameras and rebooted. Without the firewall and auto protected enabled the camera works fine but as soon as I turn on the protection the error message reappears. Has anyone else experienced the same issue and how was it resolved as I can access the camera to use teams or zoom?

Labels: Auto-Protect, Firewall, Windows 10

Replies

Kudos0

Re: Camera not found error

Posted: 19-Mar-2023 | 4:15PM · Permalink

Hello Nak. This article may help with your issue.

https://support.norton.com/sp/en/us/home/current/solutions/v5312602

SA

MS Certified Professional / Windows 11 Home 22H2 x 64 build 22621.1265 - Windows 10 Pro x 64 version 22H2 / build 19045.2673 / Norton Security Ultra - Norton 360 Deluxe ver. 22.23.1.21 / Opera GX LVL4 (core: 96.0.4693.59) 64 bit-Early Access w/Norton Chrome Extensions