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Kudos0

Can access allowed site, but still have a problem

I have allowed a site (www. roadblox .com).  Norton will allow my child to get to the website, but never into it. The site now continually processes with the "thinking" icon, but will never progress pass that.  This was not an issue before we had Norton.  Please advise what we need to do to correct this.

Replies

Kudos0

Re: Can access allowed site, but still have a problem

Is this a question about the Norton Family feature? There is a separate forum board for that product where Family users can help.

https://community.norton.com/en/forums/norton-family

Can you verify the web site you are having problems with? roadblox.com is not a valid site. Are you thinking of the game site roblox? My grandson used to use that often and we had no problems with connectivity.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Can access allowed site, but still have a problem

Hello

The domain roadblox..com is for sale.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Can access allowed site, but still have a problem

You are right - I should have checked the spelling.  It is Roblox.com.  I did spell it correctly in the allowed list, but the problem still remains. 

Thanks about letting me know about the family forum; I will try posting there.

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