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Kudos0

Can I enter a new key before my NIS 2009 expired?

Can I enter a new key before my NIS 2009 expired?
I meant, if I still have 100 days, and I enter a new key.
Will my NIS 2009 become 466 days, or only become 366 days?

Replies

Kudos0

Re: Can I enter a new key before my NIS 2009 expired?

If you still have 100 days left for your NIS subscription, and you want to update to NIS 2009, visit http://www.norton.com/nis09 to get the free update. Once installed, it will "pick up" your existing NIS subscription time. Just before the 100 days comes to an end, enter the new key into NIS 2009. This will extend your subscription period for the amount of subscription time on the new key. Thanks!Message Edited by Tony_Weiss on 09-09-2008 09:36 AM
Tony Weiss | Norton Forums Global Community Manager | Symantec Corporation
Kudos0

Re: Can I enter a new key before my NIS 2009 expired?


Tony_Weiss wrote:
If you still have 100 days left for your NIS subscription, and you want to update to NIS 2009, visit http://www.norton.com/nis09 to get the free update. Once installed, it will "pick up" your existing NIS subscription time. Just before the 100 days comes to an end, enter the new key into NIS 2009. This will extend your subscription period for the amount of subscription time on the new key. Thanks!Message Edited by Tony_Weiss on 09-09-2008 09:36 AM

No, I didn't mean that.
I meant, I already use NIS 2009 now, and I have 100 days to use it.
But now I have another new key, can I enter the new key make my NIS 2009 become 466 days?
Or.. if I enter a new key, it will become 366 days, and the previous 100 days I have can't be used?

Kudos0

Re: Can I enter a new key before my NIS 2009 expired?

Wait until the 100 days expires, then enter your new key. If you enter your new key now, it wont add on to the existing 100 days left on the old key.
Kudos0

Re: Can I enter a new key before my NIS 2009 expired?

I entered the new key now that I updated from NIS2008  to NIS2009 and have 390 days left.   I lost no time for my subscription.
Win7 U SP1 x64, FF4, IE8, NIS2012 19.0.0.128
Kudos0

Re: Can I enter a new key before my NIS 2009 expired?



No, I didn't mean that.
I meant, I already use NIS 2009 now, and I have 100 days to use it.
But now I have another new key, can I enter the new key make my NIS 2009 become 466 days?
Or.. if I enter a new key, it will become 366 days, and the previous 100 days I have can't be used?


Well, it seems like you lost most of your previous subscription time if you have only 390 days remaining.

Edit: Sorry, got the posts mixed up during the dialogue.

Message Edited by johna on 09-10-2008 04:41 PM
Kudos0

Re: Can I enter a new key before my NIS 2009 expired?


10ACTony wrote:
I entered the new key now that I updated from NIS2008  to NIS2009 and have 390 days left.   I lost no time for my subscription.

So if I entered, it will become 466 days?

Kudos0

Re: Can I enter a new key before my NIS 2009 expired?

I see other have an experience that you wouldn't lost any time. I wouldn't trust it. i would wait a bit
"All that we are is the result of what we have thought"
Kudos0

Re: Can I enter a new key before my NIS 2009 expired?

I have never seen Norton add new key days to remaining key days, so I would be cautious, too.  Once you activate a new key, you can't change the initial date that it bases remaining days on.

Perhaps Tony had a two-year subscription with 390 days left?

mijN360 2013, v.20.1.0.24; Win7 Pro, SP1 (32 bit), IE 9, Firefox 14, No other active securityware
Kudos0

Re: Can I enter a new key before my NIS 2009 expired?


mijcar wrote:
Perhaps Tony had a two-year subscription with 390 days left?

Perhaps. Or he might have used a "Subscription Renewal Key" instead of a "Product Activation Key". For clarification of susbcription issues, please check out my new Announcement on the subject. Thanks!

Tony Weiss | Norton Forums Global Community Manager | Symantec Corporation

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