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Kudos0

Can I keep LOCAL ID Safe settings when I install Norton Security?

Hello ALL:

I have NIS 2014 on 3 systems. I believe I can backup my ID Safe and then when I install NS 2015 over it it can keep my LOCAL ID Safe and all the settings.

Is this correct?

Also, I plan on building a new system...yay BF...and wonder if I can still transfer my ID Safe information to a new build system that never had any product on it before. I especially need to keep ID Safe LOCAL and want to transfer my LOCAL ID Safe info from a pervious system. Is all of this OK?

If it ain't broke, fix it 'til it is!

Replies

Kudos0

Re: Can I keep LOCAL ID Safe settings when I install Norton Security?

I still have a local vault by upgrading over N360.  You can't create a local vault so you will need to install NIS12 or N360v6, create a local vault, import your data with a CSV backup and then upgrade over with NS / NSwB.

A little bit of knowledge is... well a little bit of knowledge.
Kudos0

Re: Can I keep LOCAL ID Safe settings when I install Norton Security?

Krusty,  Am I correct in assuming that your statement that starts "you can't create a local vault" is in regards to the posters "new system" build?

I also have NIS14 and am using local vault. So if I purchase NS and install it over NIS, there will be no

changes to my local vault, correct?

Also, where can I get NIS12?  I'd like to create a local vault on my wife's laptop.

tia

Kudos1 Stats

Re: Can I keep LOCAL ID Safe settings when I install Norton Security?

I can help while Krusty is offline.

I have the same results for my local vault, and as Krusty says, installing NS over a copy of NIS or 360 with a local vault will retain the local vault.

You are correct in your statement about not being able to create a local vault with the new product on a new machine. If you want to do this, you have to first download and install  NIS 2012 version. www.norton.com/nis12   . After you install this version, you need to create a local vault and import the vault from your other machines using the CSV format. The DAT format is not compatible between the versions. Then just overinstall the new Norton Security, then run LiveUpdate.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Can I keep LOCAL ID Safe settings when I install Norton Security?

Awesome, thank you for the reply. My NIS will be expiring soon and this looks to be the path to take with the addition

of a couple android type devices to the household. Would be nice if the 2 year option was also discounted but that's another story. ;)

Again, Thanks a bunch.

Kudos1 Stats

Re: Can I keep LOCAL ID Safe settings when I install Norton Security?

Well, on a new system, can I install NIS 2012? I mean won't it complain about not having a license or will it know I have NIS 2014?

If it ain't broke, fix it 'til it is!
Kudos0

Re: Can I keep LOCAL ID Safe settings when I install Norton Security?

MPSAN:

Well, on a new system, can I install NIS 2012? I mean won't it complain about not having a license or will it know I have NIS 2014?

I also need the answer re new system...may I activate v19 with my current v21 license

Kudos0

Re: Can I keep LOCAL ID Safe settings when I install Norton Security?

If you have NIS 2014 (V 21 ) installed on your current system and revert to  NIS 2012 (V 19) it should pick up the license.  However if you do not have any licensed NIS installed on the new system, there is no valid Norton license associated with your system.

More info as to the exact situation one is attempting the regain of the Local Vault would be needed to provide exact instruction.

In regards to a new system, with no prior NIS installed, I would say it would be necessary to install NIS 2014 (V 21) in order to get your license tied to the new system and then do the normal revert procedure.

Perhaps Krusty13 or peterweb who are very familiar with this situation can add more or confirm what I am saying!

Kudos0

Re: Can I keep LOCAL ID Safe settings when I install Norton Security?

Support states ... I may install and activate v19 on new computer with v21 key > create Local Vault > Check for New Version  etc etc
Community comments?

Kudos0

Re: Can I keep LOCAL ID Safe settings when I install Norton Security?

The thing is though, if your NIS license has expired you won't be able to activate another trial of NIS.  The same with N360, so you would have to install N360 if your NIS has expired or NIS if your N360 has expired.  Created the local vault, then overinstall NS / NSwB.

I'm not sure if you need to have the trial tied to an account as long as the trial is activated, maybe you do need to but I'm not certain..

On a new machine that's never had Norton you can install the trial of either NIS or N360 to create the vault.

A little bit of knowledge is... well a little bit of knowledge.
Kudos0

Re: Can I keep LOCAL ID Safe settings when I install Norton Security?

Krusty13:

On a new machine that's never had Norton you can install the trial of either NIS or N360 to create the vault.

Did not know Trial of v19 was still available.  I have v19 full installer saved from when I had v19.  Moved it to flashdrive to move to new computer Desktop.  Then as per Support I am going to activate with active v21 key.  Create Local and then Check for New Version.  I have saved csv from current Local vault for v19
Comments?

Kudos0

Re: Can I keep LOCAL ID Safe settings when I install Norton Security?

If you download from the link in Peter Web's post you will get a 15 day trial, unless you activate it with your key.

A little bit of knowledge is... well a little bit of knowledge.
Kudos0

Re: Can I keep LOCAL ID Safe settings when I install Norton Security?

Krusty13:

If you download from the link in Peter Web's post you will get a 15 day trial, unless you activate it with your key.

peterwebs link goes to shop now ~ www.norton.com/nis12 
wouldn't I have to activate to setup Local Vault ?

Kudos1 Stats

Re: Can I keep LOCAL ID Safe settings when I install Norton Security?

You do not have to activate it, but you need to register it to your Norton Account.

One thing we did not look into here. If your new computer has Win 8, you probably will not be able to install v19 of the Norton products. All this discussion may have been for nothing. You may be stuck with the online vault.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Can I keep LOCAL ID Safe settings when I install Norton Security?

Try this one.

www.norton.com/nis12

A little bit of knowledge is... well a little bit of knowledge.
Kudos0

Re: Can I keep LOCAL ID Safe settings when I install Norton Security?

peterweb:

You do not have to activate it, but you need to register it to your Norton Account.

One thing we did not look into here. If your new computer has Win 8, you probably will not be able to install v19 of the Norton products. All this discussion may have been for nothing. You may be stuck with the online vault.

Activating was never an issue for me...I figured v19 activated would upgrade to v21

Heck ....you are correct....geez.     Sorry for wasting Community time.  MY BAD!
Leave it to Support not to ask me OS ~ Cloud Vault here I come

Kudos0

Re: Can I keep LOCAL ID Safe settings when I install Norton Security?

Krusty13:

Try this one.

www.norton.com/nis12

I have 19.5 saved from when I was running v19
Thanks ~ again, sorry for wasting Community time.

Kudos1 Stats

Re: Can I keep LOCAL ID Safe settings when I install Norton Security?

There have been reports of people installing NIS12 on W8 / 8.1 and creating a local vault but you will have to search for those posts.  I know it was discussed during the last beta testing too.

A little bit of knowledge is... well a little bit of knowledge.
Kudos0

Re: Can I keep LOCAL ID Safe settings when I install Norton Security?

Krusty13:

There have been reports of people installing NIS12 on W8 / 8.1 and creating a local vault but you will have to search for those posts.  I know it was discussed during the last beta testing too.

Aha!  Thanks ... I got some digging to do 
Are they ever gonna' fix the need to Logout Login 

Kudos0

Re: Can I keep LOCAL ID Safe settings when I install Norton Security?

Are they ever gonna' fix the need to Logout Login 

This forum, NU16 and let's not forget NS / NSwB issues 

A little bit of knowledge is... well a little bit of knowledge.
Kudos0

Re: Can I keep LOCAL ID Safe settings when I install Norton Security?

https://community.norton.com/comment/5537683#comment-5537683

According to avjohnnie NIS12 can be installed on W8 but not W8.1.  Sorry for the bad news there mate.

A little bit of knowledge is... well a little bit of knowledge.
Kudos0

Re: Can I keep LOCAL ID Safe settings when I install Norton Security?

Krusty13:

https://community.norton.com/comment/5537683#comment-5537683

According to avjohnnie NIS12 can be installed on W8 but not W8.1.  Sorry for the bad news there mate.

If avjohnnie sez it ~ it must be so.  Cloud here I come

Kudos0

Re: Can I keep LOCAL ID Safe settings when I install Norton Security?

Cloud here I come

bjm,

Just a thought  -  since you will have to have an online password manager now have you considered LastPass?

It functions way better than the current ID Safe and infact I am considering reinstalling it again myself.  It does everthing ID Safe does but does it better, and with extras.  It also has a password generator built in.

Something to think about anyway. 

Cheers,
Dave

A little bit of knowledge is... well a little bit of knowledge.
Kudos0

Re: Can I keep LOCAL ID Safe settings when I install Norton Security?

hi

Neither Norton AV 2012 nor Internet Security 2012 have the option to export user settings, as Kaspersky, Eset and others. Having the option to export user settings and then import those setting again makes a fresh install much quicker. Posts on Symantec forum says exporting user settings cannot be done and then refer to suggestions for future improvements.

Does anyone know of a backup program that will export Norton Internet Security antivirus settings?

If not, does anyone know of another method, such as copying data, or a particular file, from a folder then copying back on fresh install?

Any help is appreciated.

Thanks

Kudos0

Re: Can I keep LOCAL ID Safe settings when I install Norton Security?

Hi padala,

True (as I remember it) there is not an option to Export user settings in 2012 products, however the latest Norton Remove and Reinstall Tool will retain the user settings thru the running of that tool.  Only thing is, if you run the NRnRT on a 2012 product it will  install the most current version (NIS or N 360 v 21).  I believe it will save the user settings from the 2012 product if run NRnRT on that version.

Other than that, I am not aware of any other way to Export and later Import user settings.  It seems like I use to keep a list of what user settings I had changed to help me make the same changes on a reinstall.  I did the same with the older IE versions.

<Edit>  Did I miss the point here?  AFAIK, there is no way to transfer user settings from NIS, N 360 to the new NS or NSwBU.  The NRnRT will not work as they are not in the same product line.

Kudos1 Stats

Re: Can I keep LOCAL ID Safe settings when I install Norton Security?

Back to the topic at hand - I have been trying the Online Vault in NIS 21.6.0.32 for the last couple of months and as I really liked my Local Vault (and still have both Local and Online on my NIS v 21.6 laptop), I have not been disappointed with using the Online Vault on this desktop.  Of course I do have the safety net of having a Local Vault on the laptop (as well as a Comcast Local Vault only on my other desktop).

I am getting very close to my NIS license expiring (10 days), so I'm considering doing an over the top NSwBU on my laptop - which will keep the Local and Online Vaults.  I may take this desktop back to NIS 2012 in order to pickup the Local Vault again on it prior to installing NSwBU over the top.  I'll post what I decide and how it goes once I do it.

Kudos0

Re: Can I keep LOCAL ID Safe settings when I install Norton Security?

Krusty13:

Cloud here I come

bjm,

Just a thought  -  since you will have to have an online password manager now have you considered LastPass?

Yes, I was thinking about LastPass and YubiKey but, then read this...<link>

Kudos0

Re: Can I keep LOCAL ID Safe settings when I install Norton Security?

Well...this makes it hard as I am going to install Win 8.1 on my new build. IF I use online vault on this NEW BUILD, I assume that the installs on other PC's, with NIS2014 on it already, WILL still have LOCAL Vault.

If it ain't broke, fix it 'til it is!
Kudos0

Re: Can I keep LOCAL ID Safe settings when I install Norton Security?

MPSAN:

Well...this makes it hard as I am going to install Win 8.1 on my new build. IF I use online vault on this NEW BUILD, I assume that the installs on other PC's, with NIS2014 on it already, WILL still have LOCAL Vault.

If NIS vault is Local and you watch for the prompts to Go Cloud and don't merge / sync. Local and Cloud never meet unless you import Local to Cloud
Managing Logins    Merging local vault to cloud vault   Syncing local vault to cloud vault

Kudos0

Re: Can I keep LOCAL ID Safe settings when I install Norton Security?

OK, so I believe that if I install NS on my NEW Build it will go to cloud, but on my other systems with NIS 2014 on them, I can keep LOCAL. Is that correct? I know I need to back up ID Safe, and install NS OVER NIS 2014 on these older systems.

If it ain't broke, fix it 'til it is!
Kudos1 Stats

Re: Can I keep LOCAL ID Safe settings when I install Norton Security?

Yeah ~ new install of NS on W8.1 after you setup cloud vault does not know anything about NIS local vault.
Wait if possible and see if you're happy with NS before over installing NIS......there's still a long shutdown glitch for some
<<I can keep LOCAL. Is that correct?>>  Yes
Local is tied to your Windows user account and Cloud is tied to your Norton account.
After activating NS you may Chat with Norton Support to add remaining days from NIS.  Once you add days you can't switch back.
Yes ~ over install reported to maintain established local vault.  NS only has cloud vault.  So, on new install on W8.1 your stuck with cloud.

[Edit: Changed the word local to cloud]

Kudos0

Re: Can I keep LOCAL ID Safe settings when I install Norton Security?

Just read bjm_'s post and the last sentence is incorrect - last word should be Online, not Local.

Kudos0

Re: Can I keep LOCAL ID Safe settings when I install Norton Security?

yank:

Just read bjm_'s post and the last sentence is incorrect - last word should be Online, not Local.

My bad...can you fix

Kudos0

Re: Can I keep LOCAL ID Safe settings when I install Norton Security?

I can not, but perhaps if you Flag that post as Offensive and ask a mod/admin to make the change they can do it.

Kudos0

Re: Can I keep LOCAL ID Safe settings when I install Norton Security?

Thanks for posting correction
 

Kudos0

Re: Can I keep LOCAL ID Safe settings when I install Norton Security?

[Edit: Changed the word local to cloud] 
Thanks Mod...too bad I didn't ask you to fix my spelling error ~ your = you're 

Kudos0

Re: Can I keep LOCAL ID Safe settings when I install Norton Security?

One last point of clarification...

If I do a clean install of NS on my NEW 64 bit Win 8.1 build, I know there is ONLY a cloud option for ID Safe. However, can I then take my Local Safe from NIS 2014 on my 32 bit XP system and save it and then upload it to the cloud so my New Build with NS in the cloud has all the info again?

If it ain't broke, fix it 'til it is!
Kudos0

Re: Can I keep LOCAL ID Safe settings when I install Norton Security?

MPSAN:

One last point of clarification...

If I do a clean install of NS on my NEW 64 bit Win 8.1 build, I know there is ONLY a cloud option for ID Safe. However, can I then take my Local Safe from NIS 2014 on my 32 bit XP system and save it and then upload it to the cloud so my New Build with NS in the cloud has all the info again?

I hope so as that is what I am going to do...Yes, you may Import previously saved Export to Cloud once you set up Cloud Vault

Kudos0

Re: Can I keep LOCAL ID Safe settings when I install Norton Security?

MPSAN:

One last point of clarification...

If I do a clean install of NS on my NEW 64 bit Win 8.1 build, I know there is ONLY a cloud option for ID Safe. However, can I then take my Local Safe from NIS 2014 on my 32 bit XP system and save it and then upload it to the cloud so my New Build with NS in the cloud has all the info again?

Yes that will work as long as you use the CSV format for the backup from your XP machine. The format for the DAT backup format has changed between the versions.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Can I keep LOCAL ID Safe settings when I install Norton Security?

Thank you both. I actually do both types of saves to be sure.  :-)

If it ain't broke, fix it 'til it is!
Kudos2 Stats

Re: Can I keep LOCAL ID Safe settings when I install Norton Security?

Hi MPSAN,

FWIW, the two Vaults (Online and Local) will not automatically sync with each other.  Either can be updated to match the other via  Export/Import.   It seems there was an option somewhere (in older versions) that enables you to "Sync Local with Online Vault" - be sure to avoid using this option as it does in fact remove access to your Local Vault and places all info on the Online Vault.  It is another of the "avoids" mentioned earlier. Some screen shots of what you may run into - note these are from NIS V 21, so may be slightly different in NS.

Kudos0

Re: Can I keep LOCAL ID Safe settings when I install Norton Security?

Thank you. What I am going to do is install NS OVER NIS 2014 on my current systems. I believe that WILL keep my current local vault. On my NEW system, I guess I can go ahead and tell it to use the cloud. Since it is new and will have Win 8.1 (64 bit) I guess I do not have a choice. However, I believe that I can then take my saved local vault from an older system and export it to the cloud vault on my new build system with NS. Is that correct?

If it ain't broke, fix it 'til it is!
Kudos1 Stats

Re: Can I keep LOCAL ID Safe settings when I install Norton Security?

MPSAN

You are correct. You can export your current local vault to a USB drive and then use that to import to the new machine's cloud vault.

One note. You will have to use the CSV format for the backup because the DAT formats have changed between the Norton versions, and may no longer be compatible.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Can I keep LOCAL ID Safe settings when I install Norton Security?

I thought .DAT format was forward compatible but not backward compatible.

A little bit of knowledge is... well a little bit of knowledge.
Kudos0

Re: Can I keep LOCAL ID Safe settings when I install Norton Security?

Yes, do I use csv or dat going from NIS 2014 to NS?

If it ain't broke, fix it 'til it is!
Kudos0

Re: Can I keep LOCAL ID Safe settings when I install Norton Security?

If my memory is correct it shouldn't matter but CSV will definitely work.

A little bit of knowledge is... well a little bit of knowledge.
Kudos1 Stats

Re: Can I keep LOCAL ID Safe settings when I install Norton Security?

Krusty13:

I thought .DAT format was forward compatible but not backward compatible.

There was a change in .dat somewhere along the line - between v 19 and V 20 I do believe,which it was not compatible either way,  but .dat remains compatible from v 20 forward.

But as you say it should not matter in this case, especially since the auto backup (export) of the Online Vault in NIS V 21 is .dat.

Kudos0

Re: Can I keep LOCAL ID Safe settings when I install Norton Security?

Thanks ALL:

I sure hope the shutdown delay is fixed before I need to do this. My new system build will be 64 bit win 8.1. I could install NS on my 32 bit XP systems. I think the shutdown bug...or feature...is only 64 bit. I am not sure though.

If it ain't broke, fix it 'til it is!
Kudos0

Re: Can I keep LOCAL ID Safe settings when I install Norton Security?

yank:

I am getting very close to my NIS license expiring (10 days), so I'm considering doing an over the top NSwBU on my laptop - which will keep the Local and Online Vaults.  I may take this desktop back to NIS 2012 in order to pickup the Local Vault again on it prior to installing NSwBU over the top.  I'll post what I decide and how it goes once I do it.

Well, so much for my plans.  When I had 3 days left, I clicked on View my Renewal Options, clicked on Stay Protected (which at this point in time is grayed out on my system) and got an offer  for  $54.99 (plus tax) for 2 years of NIS (3 PCs) and decided to renew NIS this way.  I now have 732 days left and dependent on when they get NSwBU shutdown fixed, I can either request a refund (within 60 days) or have the remaining time added into the new v 22 install.  So I just renewed via the special offer and did not go back to NIS 2012 to regain the Local Vault, although I may do it later if I get bored and need to do something! 

Kudos0

Re: Can I keep LOCAL ID Safe settings when I install Norton Security?

Since an over the top install of NS preserves the local vault I wonder if there's a way to transfer the record information to a new machine so when you install NS it recognizes the local vault is there? That's basically what happens when you go back to NIS 2012 and create a local vault to bring it forward. I'm not sure what files would need to be placed on the new machine but I'm sure one of the Gurus here could figure that out quite easily. It may be a way around the problem.

Kudos2 Stats

Re: Can I keep LOCAL ID Safe settings when I install Norton Security?

Msradell:

Since an over the top install of NS preserves the local vault I wonder if there's a way to transfer the record information to a new machine so when you install NS it recognizes the local vault is there? That's basically what happens when you go back to NIS 2012 and create a local vault to bring it forward. I'm not sure what files would need to be placed on the new machine but I'm sure one of the Gurus here could figure that out quite easily. It may be a way around the problem.

Hi Msradell

Please see the instructions for retaining your Local Vault here:

https://community.norton.com/en/forums/retaining-your-local-vault

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