• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

This forum thread needs a solution.
Kudos0

Can I view files in my IS backup?

Is it possible to view the files in my IS backup??  I am looking for an old login that I used to have but it's no longer in my current files.... When I go to my older IS backup's they are in .dat format and I can't find a program to open? (online stated Word would open but it shows garbage and changing to .doc file did no good)  HELP

Replies

Kudos0

Re: Can I view files in my IS backup?

The .dat files are encrypted. That is why you cannot read them. 

If you know the login is in a given backup, you could always import that backup into your current ID Safe. Or try the forgot password link on the site you are trying to log into.

Things happen. Export/Backup your Identity Safe data.