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Kudos0

Can NIS Premium key be used on NIS Deluxe install

I have NIS Deluxe installed and I purchased a NIS Premium key for when it runs out in a month. Can I input this key from the program to update the subscription or do I need to download and reinstall the program? If I have to download and install can I install over the current application of do I have to uninstall first?

Replies

Kudos2 Stats

Re: Can NIS Premium key be used on NIS Deluxe install

Hi sholmes 1:

Did you mean Norton Security (NS) Deluxe and Premium?  Norton Internet Security (NIS) is an older product line that can only be installed on Windows PCs, although the latest v22.16.3.21 of both NS and NIS are essentially identical except for the licensing agreement (i.e., the number and type of devices you can install Norton on).

It should be possible to renew your annual subscription with your Norton Security Premium product key at Help | Account Information | Enter Product Key next month without re-installing the software.  See pantepavel's recent thread Use NS Key for NIS Renewal for a discussion about a feature called Single Layout that was introduced in Norton v22.12.0 in January 2018 (see the product update announcement <here>) which states "Single Layout is a process improvement that is focused on enhancing the customer experience when the customer wants to shift between different product offerings without the need of uninstall and reinstall" .
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32-bit Vista Home Premium SP2 * Firefox ESR v52.9.0 * Norton Security Deluxe v22.15.1.8

Kudos0

Re: Can NIS Premium key be used on NIS Deluxe install

It is the newer Norton Security. I guess I was just used to calling it NIS. That would make it easier to just renew the subscription with the key and not have to reinstall the application. I just happen to get a deal on Amazon for 15 months for the Premium version.

Thanks

Accepted Solution
Kudos0

Re: Can NIS Premium key be used on NIS Deluxe install

Hi sholmes 1:

Glad to help.  As noted in pantepavel's thread Use NS Key for NIS Renewal, just wait until the day before your current NS Deluxe subscription expires and then enter the new NS Premium key in your Norton interface at Help | Account Information | Enter Product Key. If you have any days remaining on your current NS Deluxe subscription they will be lost when you enter the new product key in the Norton interface, but you can contact Norton Customer Support via Live Chat at https://www.norton.com/chat and ask them to transfer the days remaining on your "old" NS Deluxe subscription and add them to your new 15 month subscription.
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32-bit Vista Home Premium SP2 * Firefox ESR v52.9.0 * Norton Security Deluxe v22.15.1.8

Kudos0

Re: Can NIS Premium key be used on NIS Deluxe install

Thanks, I will do that.

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