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Kudos0

CAN NOT INSTALL NORTON 360 ON MAC

Posted: 09-Sep-2023 | 10:53AM · 1 Reply ·

I CAN NOT INSTALL NORTON 360 ON MY MACBOOK PRO M1.  I UNINSTALLED IT BECAUSE I HAD PROBLEMS WITH ONEDRIVE ACCESS AND THOUGHT IT COULD BE NORTON.  NOW I TRY TO INSTALL NORTON 360 AGAIN.  IT DOWLOADS INSTALLER, RUNS INSTALLER UP TO REBOOTING.  AFTER REBOOTING IT IS NOT ISTALLED.  I DO NOT GET ANY MESSAGE

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Kudos0

Re: CAN NOT INSTALL NORTON 360 ON MAC

Posted: 10-Sep-2023 | 6:52AM · Edited: 10-Sep-2023 | 6:55AM · Permalink

Hello Luis. Follow this article to properly remove your Norton product, reboot and get a clean installation.

https://support.norton.com/sp/en/us/home/current/solutions/kb20080427024...

Edited: Since your M1 is ARM architecture you may also find this article useful:

https://support.norton.com/sp/en/us/home/current/solutions/v138504926

SA

MS Certified Professional : Windows 11 Home/Pro 23H2 x 64 build 22631.2792 / Windows 10 Pro x 64 version 22H2 / build 19045.3758 / Norton Security Ultra - Norton 360 Deluxe ver. 22.23.10.10 / Opera GX LVL5 (core: 104.0.4944.70) 64 bit-Early Access w/Norton Chrome Extensions / Android 14 One UI 6.1

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