• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

This forum thread needs a solution.
Kudos0

can not update

Hi

the nis was update on my pc ,which the build number still show 22.5.I unreceive any informtion that told me reboot my laptop.I check nis version but the page told me Your Norton software up to date.what should i do?

my System is win8

regards,

nio

Replies

Kudos0

Re: can not update

Hi nio,

As the latest was an update, not an upgrade - the Check Version function will not display a new version.  In order to update to 22.6, you need to run LiveUpdate.

Have you run LiveUpdate?

Kudos0

Re: can not update

Hello nio

You have only received part of the update. The update is being given out in a manner so that not every one receives the update at the same time. The version number will not change until you receive the rest of the update. You can try running live update to see if the rest of the update will come through to you. When you get the rest of the update, you will have to reboot your computer. After rebooting, you will see the version change.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.

This thread is closed from further comment. Please visit the forum to start a new thread.