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Not realizing that Anti Track was not included in my subscription, I added it to my computer. Upon finding that I was charged and with an annual auto renewal, I cancelled and for less than 12 hours of " SERVICE" will be charged for one year. What a scam!!
Jan Phillip Dial
Posted: 18-Feb-2022 | 8:13PM · Edited: 18-Feb-2022 | 8:22PM · Permalink
Norton Community does not have access to your Norton account, subscription/s nor payment information.
Please Contact Norton Support regarding refund.
Please see your Norton account to manage licenses / subscriptions.
https://my.norton.com/extspa/account/subscriptions
Please check your Norton account to confirm ... Automatic Renewal Off ... and no billing information.
MY SUBSCRIPTIONS reports: Activate Subscription Renewal ... with Automatic Renewal Off.
BILLING INFORMATION reports: There is no billing profile saved in your account ... with no billing information.
Stop your Norton subscription from automatically renewing
https://support.norton.com/sp/en/us/home/current/solutions/kb20090818144126EN
Posted: 18-Feb-2022 | 8:15PM · Edited: 18-Feb-2022 | 8:18PM · Permalink
Norton provides subscription terms on product page...your location: for example:
*Important Subscription, Pricing and Offer Details:
- Your subscription begins when your purchase is completed (or otherwise, when your payment is received). You must download and install on each device, or complete enrollment to get protection. Special offer(s) may expire at any time at NortonLifeLock's discretion.
- By subscribing, you are purchasing a recurring subscription which will automatically renew.
- The price quoted today is valid for the offered introductory term. After that, your subscription will be billed at the applicable monthly or annual renewal price here. The price is subject to change, but we will always send you a notification email in advance.
- You can cancel your subscription here, or by contacting Member Services & Support at 844-488-4540. For more details, please visit the Refund Policy.
- Your subscription may include product, service and/or protection updates and features that may be added, modified or removed subject to the acceptance of the License and Services Agreement.
- The number of supported devices allowed under your plan are primarily for personal or household use only. Not for commercial use. If you have issues adding a device, please contact Member Services & Support.
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