cancelled subscription and refund
Posted: 14-Feb-2023 | 2:48AM · 1 Reply · Permalink
Yesterday i paid for a subscription of norton 360 deluxe. the payment was approved and norton was paid the cost. a few minutes later i got a email message that order ... has been cancelled. i don't know why it was cancelled after payment was made. no refund and it is impossible to in contact with anyone. if this is done by norton to 100 people a day they must be making millions without paying back anyone. please help to solve this problem
Re: cancelled subscription and refund
Posted: 14-Feb-2023 | 7:24AM · Permalink
Have you checked with your bank/credit card company to see if the payment did go through? If it did, you do need to contact Norton Support to get things straightened out. www.norton.com/contactcs If using the chat function, as soon as you can enter any information, enter "agent please". That will get you out of the chat bot and connected to a human.
This thread is closed from further comment. Please visit the forum to start a new thread.