This forum thread needs a solution.

Cancelling Subscription

Where do you go to cancel renewals?

Advice on Norton system does not work there is no option to cancel in my subscription area.

No way of contacting the organisation either now.

Not interested in AI communication as ineffective.



Re: Cancelling Subscription

Norton Community does not have access to your Norton account, subscription nor payment information. 
Please Contact Norton Support regarding your subscription/refund. 

Cancellation & Refund Request

Refunds for Norton annual subscriptions

Learn more about your automatically renewing subscription

Please allow all Norton pages content.
Please turn ad/content-blocker & VPN Off.  
Please clear browser cookies n' cache.
Please allow all Norton cookies/ads/scripts/frames/trackers/beacons/etc.
Please allow all Norton pages content that may be blocked by browser extension &or built-in browser protection. 

~ My topic is not listed above -> I still need help -> Sign In -> Chat Now / View Phone Number

  • In Chat dialog click "Manage my account" -> click "Something else" -> type "Live Agent" -> until you see "I am transferring you to a specialist for further assistance". 

What's your geo-location/country?  Are you United States?
Maybe, I can post Norton Support phone number, if you want. 


Re: Cancelling Subscription

Stop your Norton subscription from automatically renewing

Please check your Norton account to manage licenses / subscriptions.

Please check your Norton account to confirm ... Automatic Renewal Off ... and no billing information. 
MY SUBSCRIPTIONS reports:  Activate Subscription Renewal ... with Automatic Renewal Off.  

BILLING INFORMATION reports:  There is no billing profile saved in your account ... with no billing information.


Re: Cancelling Subscription

en tu cuenta puede cancelar la renovación automática esta debajo del nombre de tu suscripción del lado izquierdo. 1- ahí dice renovar suscripción automática si no esta activa. 2- si esta activa dice cancelar renovación automática. para cancelar solo desactiva la suscripción automática y luego solo espera que los días que te quedan de la suscripción se termine y ahí se te quita esa suscrición. pero, si después de quitar la renovación automática quiere en ese mismo momento cancelar y no esperar los días que te falten deberá contactar con el sop y el te la cancela de una ves.

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