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Kudos0

Cannot access to Internet Explorer after installing Norton Online Family

After installing Norton Online Family, mine and my son's a/c cannot access to Internet Explorer. All the websites are blocked. Can anybody tells me what's wrong with my computer? No matter how I change the settings / restrictions inside, the I/E doesn't work. Please help !

Replies

Kudos0

Re: Cannot access to Internet Explorer after installing Norton Online Family

This may be a possibility that the settings under Norton Online Family might have been changed to block websites.

I would suggest you to use a different computer and log on to your online family account and re-check the settings under WEB.

CH33RS !

There is a Hell. Believe me I've seen it.There is a Heaven. Lets keep it a Secret.
Kudos0

Re: Cannot access to Internet Explorer after installing Norton Online Family

HI laulau,

It could be a compatibility issue.   Please check the link below where shows the security products that the program is not compatible with.

http://www.symantec.com/norton/support/kb/web_view.jsp?wv_type=public_web&ssfromlink=true&docurl=20090508145137EN

Thanks,

Katie

Thanks Katie

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