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Kudos0

Cannot connect to the internet "server not responding"

Dear Users,
After a week or more of intermittent internet service getting the message "Firefox can't find the server at www.amazon.com or a similar with another name", I have finally pinpointed the problem to NIS 2012.
It also doesn’t matter what browser I use and when I’m browsing in safe mode it seems like it’s on steroids comparing to within Windows with NIS.
I suspected the issue rebooting into safe mode with networking and everything was OK, later I uninstalled NIS with the uninstaller tool and once again my internet works fine.
Previously, I had tried for a week all the fixes I found online until I arrived at the former conclusion.
Urgently I need advice and guidance on this issue.

Replies

Kudos0

Re: Cannot connect to the internet "server not responding"

Hi amenesses54,

Had you made any changes to any firewall settings?

Kudos0

Re: Cannot connect to the internet "server not responding"

Thanks for the reply.

I've made no changes at all, the issue happens with a new fresh install.

Please advise.

Kudos0

Re: Cannot connect to the internet "server not responding"

Do you currently have Norton installed?  It will be hard to guess what might have caused the issue - it could have been something as simple to fix as flushing the DNS cache.  Having other security programs installed alongside Norton has sometimes caused connectivity issues.

Kudos0

Re: Cannot connect to the internet "server not responding"

As advised by Microsoft, I  troubleshooted the problem by performing a clean boot and it seems to have solved the problem.

That's why everything was OK in safe mode.

:Thanks

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