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Kudos0

Cannot Connect To Programs

Hello Everyone,

I recently downloaded Norton Security With Backup and Ive noticed now I cannot connect to some of my programs such as WoW (World Of Warcraft) and other programs I have on my computer.They are blocked. Ive installed and reinstalled and reset and all of the other tips given. Can anyone tell me what I should do or look for to resolve

Replies

Kudos0

Re: Cannot Connect To Programs

You mention resetting. Are you referring to resetting the Smart Firewall?

Try clicking on Settings -Firewall, and then click on Reset beside Firewall Reset.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Cannot Connect To Programs

Hi Peter. Yes, resetting the smart firewall

Kudos0

Re: Cannot Connect To Programs

Hello

Welcome to the Norton Community

Please make sure that the game's executive is listed in the Smart firewall and that it has full access by having it say allow. You can also list it under Settings----> Administrative Settings---> Silent Mode Settings----> User-specified programs.

What security program did you have before and how was it removed? It has to be done correctly or NSwB will not install correctly. Do you have any other real time Security programs installed? Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Cannot Connect To Programs

Hiya floplot. No I didn't have other security before and I did the allow 

Kudos0

Re: Cannot Connect To Programs

Hello

I do have to ask that these programs that can't connect are all safe and clean? I do know that WOW some times does have problems connecting to servers. Are you blocked from going into any server or just the one you usually play in.? Is it possible that you have been blocked from the server? If WOW was listed in the Smart Firewall without you doing anything to get it listed, then you the program isn't being blocked.

Are you getting any messages or errors saying if there is any reason why you can't run these programs? What O/S are you using and what service pack, also is it 32 or 64 bit. Also what browser are you using to try and connect to these programs.?

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Cannot Connect To Programs

Hi @kimnlang,

Could you let us know the other programs that you are having issues with?

Regards,

Kumar

Thanks, Kumar

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