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Cannot create new forum post
Is there a reason why we cannot create a post? Is the website down
Replies
Re: Cannot create new forum post
Posted: 03-Jan-2020 | 4:49AM · Permalink
I can still not create a post. Im sorry to put this comment on this post, but there is no other way for me to contact anyone on the page. I sat for 2 hours with Norton chat last night who connected to my computer and whatever forum I go to, when I hit "post new item", it goes to a page saying the below error. I tried on 3 devices and used 4 different search engines. I had a friend log in and it did the same to her. I have seen no other new posts either. Can anyone check this? NF chat agreed something is wrong and told me to try again today to post new item and its still doing the same thing on any forum I click on. I can do everything else on the forum besides "posting new item". I was trying to post a new item because I made a post on Dec 30th that has been overlooked and not answered, although I am seeing many other posts have been made after mine and have been addresses several times. Thanks!
The website cannot display the page
HTTP 500
Most likely causes:
- The website is under maintenance.
- The website has a programming error.
Re: Cannot create new forum post
Posted: 06-Jan-2020 | 2:54AM · Permalink
Hi @chec,
Sorry for the trouble caused with creating new forum post. Last friday we had minor backend issue that caused "Cannot create new forum post" issue. This issue has been resolved now and you should be able to create new forum post. Please let us know if you are still having issue with creating new forum post.
Sunil_GA | Norton Community Administrator | NortonLifeLock
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