• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

Kudos0

Cannot install Norton Satellite on Windows 10

https://community.norton.com/en/forums/welcome-norton-satellite

Whenever I try to download and install the app via Windows 10 Store, it states "The server stumbled". I cannot find "Norton Satellite" by searching within the Windows Store app, but the link above does open it. Only problem is, it doesn't seem to be Windows 10 compatible, because it won't even start the download.

I am interested in trying it out, because I believe a Metro security scanner is quite a novel idea. Unfortunately, it wasn't updated for Windows 10 yet. Will there be an ETA? Thanks.

Replies

Kudos0

Re: Cannot install Norton Satellite on Windows 10

From your link;

Norton Satellite is an app that works only on devices with Windows 8 operating system.

That is most likely why.

Also;

Note: This feature is not available on devices with ARM processors.

A little bit of knowledge is... well a little bit of knowledge.
Kudos0

Re: Cannot install Norton Satellite on Windows 10

Whenever I try to download and install the app via Windows 10 Store, it states "The server stumbled"

Have you tried opening the Windows Store using the icon on the taskbar? I have been having the same 'server stumbled' message since upgrading to Win 10 from Win 7.I have not been able to open the store at all. I've tried all the suggestions I found in my searches, but looks like I may have to re install Win 10.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Cannot install Norton Satellite on Windows 10

@Krusty13: I thought that was just because the article was posted before Windows 10 was released? Anyhow, is there an ETA for Windows 10 version?

@peterweb: No problems with the Store app normally. I've upgraded from Windows 7 and factory reset when it was Insider preview.

This thread is closed from further comment. Please visit the forum to start a new thread.