I have active subscription of Norton 360 with LifeLock, auto renew on. OS is Windows 10
Per my Norton subscription page , I should also have Norton Utilities Premium.
I installed Norton Utilities Ultimate as part of free trail. I canceled trail prior to end of free period. I have tried to go back to Utilities Premium and keeps telling me my subscription has expired.
I have deleted Norton Utilities Ultimate and downloaded Norton Utilities Premium from subscription page, but when launch on laptop, it says it is Ultimate and need to reactive to use. I tried entering Premium key from subscription page in Ultimate after install, and that fails also.
Get following message:
The activation key has expired. To enjoy the full benefits for Norton Utilities Ultimate, please re-active your service.
I do not want to pay for Ultimate, I want Premium that I had before.
Thanks for any advice.