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Kudos0

Cannot login to Family sharing (pc and app)

Hi from yesterday i cannot login to the admin part as parrent. From the PC it just says "loggin in". On my app (IOS) it says error.

I have 2 children with pc's, and one one of them it gives a conflict messages.

What to do?

MEG, Denmark

Replies

Kudos0

Re: Cannot login to Family sharing (pc and app)

Hi megdk,

Thanks for the feedback.  Can you please send me your Norton Family account email address by Private Message via the forum by clicking Inbox at upper right hand corner.

Thanks

Katie

Thanks Katie
Kudos0

Re: Cannot login to Family sharing (pc and app)

Thanks for quick feedback. But I do not see that function on the mobile version og your page? Br malte
Kudos0

Re: Cannot login to Family sharing (pc and app)

Sorry found it. You got the mail now
Kudos0

Re: Cannot login to Family sharing (pc and app)

Yes.  I got it.  Thanks!  The team is checking into the issue.

Thanks

Katie

Thanks Katie

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