Not what you are looking for? Ask the experts!
Cannot Login into Norton Identity Safe online vault from Firefox - [Issue Fixed]
We are aware of the ongoing 'Norton Identity Safe Online Vault login stuck at “Unlock your Vault” page (moz-extension://31bfd55e-fca7-45b2-8bfc-b5056df6b716/content/ui/vault-unlock.html)' issue with Firefox. Sorry for the inconvenience caused. We are working on it. We will post an update to this thread when we have more information.