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Kudos0

Cannot name devices

I am having trouble assigning names to devices on my network.

When I try to Assign a name this message pops up.... 

Failed to save device name.Please try again

Replies

Kudos0

Re: Cannot name devices

Hello Adam. The best advice I can give you with this issue is to reboot the phone with your Core app installed. AND, power cycle your Core at the same time. Another user has reported in this thread post stating support has said there is an issue with the current firmware causing the issue. At times a long wait occurs before the devices are repopulated. Hoping the power cycle and phone restart will solve your issue for you.

Cheers

Retired military (Navy 1980-2002) AO1 (AW) Aviation Warfare Specialist "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Professional x 64 version 1809 / build 17763.503 / N360 Deluxe 22.17.1.50 / Norton Core v.282 on Android 1.98
Kudos0

Re: Cannot name devices

Adam, I'm following up to see what the status of your issue is.

Cheers

Retired military (Navy 1980-2002) AO1 (AW) Aviation Warfare Specialist "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Professional x 64 version 1809 / build 17763.503 / N360 Deluxe 22.17.1.50 / Norton Core v.282 on Android 1.98

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