cannot open Norton password manager in MS edge
Posted: 23-Feb-2022 | 9:10AM · 3 Replies · Permalink
I cannot get Norton password manager to open in MS Edge. This just started recently (with the past few days), but I don't know whether there was a N30 update or a Windows update or an MS edge . If I click on the little password manager icon on the toolbar, it says that my vault is locked and I need to open it; but if I click on the yellow "open vault" button, it goes nowhere; the message disappears, and I am left with the website I was on. The only way I have been able to access my password manager on MS Edge is to go to the Norton website, log into my account, go to the password manager through the website, which isn't exactly convenient. I do not have this problem on Google Chrome. Is this a temporary glitch, or is there a problem here? I am dependent on the password manager! Thank you.
Re: cannot open Norton password manager in MS edge
Posted: 25-Feb-2022 | 3:07PM · Permalink
It seems to have been a temporary glitch. It only occurred on Edge; had no problem with Chrome. All the Norton permissions seemed to be in place. Originally rebooting didn't seem to help, but today it's OK again. Thanks.