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Posted: 15-Oct-2021 | 10:42AM · Edited: 01-Nov-2021 | 6:32AM · 3 Replies · Permalink
Today my VPN service informed me: You do not have permission to open the application “Norton Secure VPN.app” Why now and how do I restore the permission?
THANK YOU!
[Edit: Clarified subject and removed hyperlink to a potentially malicious page to conform with the Participation Guidelines and Terms of Service]
Posted: 15-Oct-2021 | 11:00AM · Edited: 15-Oct-2021 | 11:02AM · Permalink
~ does this help?
Add VPN configurations to allow Norton to protect your Mac against suspicious network activities
https://support.norton.com/sp/en/us/home/current/solutions/v138741680 - 10/12/2021
Norton Secure VPN now requires keychain access on your Mac, please click here for more information.
Posted: 16-Oct-2021 | 9:25AM · Permalink
This does not work for more than 1 user on the system. Looks like you an only enable VPN for the user that you used to install the product. You can not configure a VPN profile for other users. This is a regression in behavior over prior versions of Norton 360.
Posted: 18-Oct-2021 | 12:25AM · Permalink
Hello @Luyar123
Sorry for the inconvenience caused. Could you please share some more details, and we can try helping to resolve your issue. Please let me know whether you have upgraded to the latest version 8.7 ?.
You can find the version by opening the Norton 360 App, and then from the product menu ( on the top left corner of the screen ) and select the "About Norton 360" option.
From 8.7 version onwards, older Norton Secure VPN.app ,will be replaced with a new VPN client ( part of Norton 360.app ), based on Apple's IP Sec, with better security and more robust performance.
Thank you,
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