My Norton 360 Premium subscription expired this past weekend so I am trying to renew/upgrade. I also have a legacy Lifelock Ultimate subscription that I want to convert to the Norton 360 with Lifelock combo to save some money.
I go through the process of renewing 360 and get the following error EVERY TIME I TRY:
Your browser sent a request that this server could not understand.
Size of a request header field exceeds server limit.
It doesn't matter if I try a straight renewal or upgrade of just 360. It doesn't matter if I try to buy a new subscription of the combo. It does't matter what browser I use (Edge, Chrome, FF). It doesn't matter what platform I use (Windows 10, 11, or Android).
Does Norton really not want my business after decades of loyal use?
The support site is pretty much worthless, too. Calling hasn't helped as I get stuck in a continuous loop of automation hold.